SEOPub
Well-known member
- Joined
- Mar 15, 2015
- Messages
- 1,656
- Points
- 83
I cannot stress this enough.
EIG is a large company that has been buying up webhosts for years. They allow the webhosts to continue to operate under their business name, but slowly EIG sinks their claws in. Customer service will go in the toilet. Their hardware will fail and be replaced with the cheapest, barely working thing they can find.
This is the best list I have found of webhosts owned by EIG. If you are using one of them with a site you care about, I would switch hosting companies right away. Like yesterday.
[URLnofo]http://researchasahobby.com/full-list-eig-hosting-companies-brands/[/URLnofo]
HostGator, BlueHost, JustHost, HostMonster, A Small Orange, HostNine... all owned by EIG.
I have used A Small Orange for years. Loved them. Great service. They would go out of their way to help. Much like HostGator used to be. It has been slowly changing and mainly over the past 8 months or so. I have had a couple of outages at my forum. Usually they were just an hour or two, and then things were right back up and working. It has happened maybe 4 times in the past 6 months. Frustrating, but nothing too serious.
Until now...
My site has been down for 3 days. They have stopped answering service tickets. Their live chat has a 90+ minute wait for someone to tell you that they are aware of the problem and working on it. The closest thing to an explanation they have provided is this... [URLnofo]https://status.asmallorange.com/?id=590[/URLnofo]
I was really hoping A Small Orange would be an exception in the EIG portfolio, a diamond in a pile of turds. Now it is just another turd.
You can find tons of complaints about EIG owned companies out there. I have used some of them with no issues. The problem is that when things do go wrong, they go catastrophically wrong.
EIG is a large company that has been buying up webhosts for years. They allow the webhosts to continue to operate under their business name, but slowly EIG sinks their claws in. Customer service will go in the toilet. Their hardware will fail and be replaced with the cheapest, barely working thing they can find.
This is the best list I have found of webhosts owned by EIG. If you are using one of them with a site you care about, I would switch hosting companies right away. Like yesterday.
[URLnofo]http://researchasahobby.com/full-list-eig-hosting-companies-brands/[/URLnofo]
HostGator, BlueHost, JustHost, HostMonster, A Small Orange, HostNine... all owned by EIG.
I have used A Small Orange for years. Loved them. Great service. They would go out of their way to help. Much like HostGator used to be. It has been slowly changing and mainly over the past 8 months or so. I have had a couple of outages at my forum. Usually they were just an hour or two, and then things were right back up and working. It has happened maybe 4 times in the past 6 months. Frustrating, but nothing too serious.
Until now...
My site has been down for 3 days. They have stopped answering service tickets. Their live chat has a 90+ minute wait for someone to tell you that they are aware of the problem and working on it. The closest thing to an explanation they have provided is this... [URLnofo]https://status.asmallorange.com/?id=590[/URLnofo]
I was really hoping A Small Orange would be an exception in the EIG portfolio, a diamond in a pile of turds. Now it is just another turd.
You can find tons of complaints about EIG owned companies out there. I have used some of them with no issues. The problem is that when things do go wrong, they go catastrophically wrong.